Paperless Operations
Ok, I have a question. How many of you that work, work in a truly paperless office? My office has brought up the subject again. I don’t think it will happen for us…too many issues that will come up. But I’m curious as to how your system runs. I guess I need to do some research on google or something to see what I can find. I’m curious as to the type of work your office does and how it does it paperless.
Our office sends tons of letters, runs tons of summaries that are used constantly and collects information into a file based system. Many of our documents could be processed electronically, but there are still some bumps that we probably could not get out of…such as some of our letters. We also try to communicate with our claimants on a personal level and I’m finding it hard to see how that would be without a letter. But anyway. if your place of employment operates on even a small level paperless, I want the details.
I’m one of only 2 technical people in our office so it would fall on our shoulders to implement a way to handle the change.
I guess it would all depend on the type of business. I worked medical billing for 12 years and watched our paper trail drop by 80% once we started billing insurance claims electronically.. plus the wait dropped for payment too.. that too started coming electronically in batches, which were posted automatically to each individual account. It was a pain to get started.. but well worth it once it was perfected. Paperless is the way to go.. but it will never be completely paperless.. not yet anyways.
I’ll be following this post. My office is addicted to paper. We keep copies, sometimes 2 or 3, of almost everything. It’s so overwhelming. It would be nice to get some ideas. Good luck with the conversion!
We have a paperless grading system for our university. Of course, the only way to change grades (for students with extensions, etc.) is to submit a paper form. Sigh!
We do as much as possible online. I send faxes from my computer and receive documents on my PC also, so when I send out faxes or a release I save a copy of everything. Once a month they burn copies of all that onto a CD and store it.